Policies · FleetLattice One
User Agreement
1. Customer obligations
As a customer of FleetLattice One, you agree to use the subscribed devices and accompanying services for legitimate corporate purposes only, in accordance with the master agreement signed at the commencement of the contract. The customer shall designate at least one administrative contact responsible for fleet management, asset records, and the secure handling of devices in transit and at rest. The customer shall not lend, sub-lease, sell, or transfer ownership of any subscribed device without written consent from FleetLattice One. The customer is responsible for ensuring that end users of subscribed devices comply with applicable acceptable-use policies, applicable Korean labour and data-protection regulations, and any sector-specific compliance regimes that apply to the customer's industry.
2. Governing law and dispute resolution
This agreement is governed by the laws of the Republic of Korea, without regard to conflict-of-laws principles. The parties agree that any dispute arising out of or in connection with this agreement that cannot be resolved through good-faith negotiation within sixty (60) calendar days shall be submitted to binding arbitration before the Korean Commercial Arbitration Board (KCAB) in Seoul. The language of arbitration shall be English unless both parties agree otherwise in writing. Notwithstanding the foregoing, either party may seek interim or injunctive relief from any court of competent jurisdiction in the Republic of Korea where necessary to protect intellectual property, confidential information, or to prevent imminent harm.
3. Limitation of liability
To the fullest extent permitted by applicable Korean law, the aggregate liability of FleetLattice One arising out of or in connection with this agreement, whether in contract, tort, or otherwise, shall not exceed the total fees paid by the customer to FleetLattice One during the twelve (12) months preceding the event giving rise to the claim. FleetLattice One shall not be liable for indirect, incidental, special, consequential, or exemplary damages, including without limitation loss of profits, loss of revenue, loss of business opportunity, loss of goodwill, or loss of data, even if advised of the possibility of such damages. Nothing in this section limits liability for fraud, willful misconduct, gross negligence, or any liability that cannot be excluded under applicable Korean law.
4. Description of services
FleetLattice One provides device-as-a-service subscriptions for corporate fleets, including but not limited to hardware provisioning, mobile device management (MDM) configuration, lifecycle support, secure offboarding, and refresh planning. The specific scope of services delivered to the customer is set out in the order form and master agreement. Service availability, regional coverage, swap windows, and replacement timeframes are described in the applicable Service Level Schedule and are subject to the catchment-area limitations and exception clauses published therein. FleetLattice One reserves the right to modify the technical means of delivering the services where such modification does not materially reduce the agreed service levels.
5. Acceptance and amendments
By executing an order form or commencing use of the services, the customer accepts these terms in full. FleetLattice One may amend these terms upon thirty (30) days' written notice to the customer's designated administrative contact, provided that material changes adverse to the customer shall require explicit written acceptance before taking effect. The customer's continued use of the services beyond the notice period, in respect of non-material amendments, constitutes acceptance of the amended terms. The most recent version of these terms shall be made available to the customer upon request and shall supersede all prior versions.
Contact for this document: contact@peakprimepro.one
Postal contact: 14F, Bukchang-ro, Jung-gu, Seoul 04522, Republic of Korea