Case studies
Five engagements, written without varnish.
A short description of the challenge, the solution we put in place, and the outcome — including, where relevant, what did not go as smoothly as the brochure would prefer. Names are anonymised at customer request.
- 01
Financial services — Seoul
180 seats, mixed Apple Silicon and Lenovo P-series
Series-B fintech consolidates four laptop suppliers into one fleet
Challenge
Four overlapping leasing contracts, no shared imaging baseline, and an audit team that could not produce a clean offboarding ledger for a SOC 2 review window.
Solution
We migrated all 180 seats onto the Lattice Executive and Developer Workstation tiers across two quarters, harmonised the image baseline with their CI runners, and stood up a unified asset ledger with monthly evidence exports.
Outcome
Audit closed without findings on device handling. Per-seat monthly cost down 11% versus the prior arrangement, and a single renewal date instead of four.
- 02
Multi-site service — nationwide KR
420 tablets across 71 crews
National HVAC service replaces pooled tablets with assigned Fieldline units
Challenge
Crews lost roughly twenty-five minutes per shift to login, sync, and lockdown reset on shared tablets. Replacement turnaround averaged six business days through the prior vendor.
Solution
Assigned Fieldline tablets with offline-first imaging and kiosk profile, staged through Daegu and Gwangju warehouses with a same-day swap commitment for crews inside catchment.
Outcome
Mean swap time fell to under three hours for in-catchment crews. The customer reported productive-shift recovery of around eighteen minutes per crew per day in their internal Q2 review.
- 03
Healthcare administration — Busan
90 mobile lines, mixed iOS and Android
Healthcare administrator hardens 90 mobile lines for compliance review
Challenge
A regulator requested evidence of containerised personal-vs-corporate data and certified end-of-life wipe across all clinician-facing mobile devices. The previous setup had neither.
Solution
Secure Mobile Bundle deployed in a 10-week phased rollout, with Work Profile on Android and user enrolment on iOS, conditional access via Entra ID, and signed NIST 800-88-aligned wipe evidence for every offboarded unit.
Outcome
Regulator review accepted the documentation packet on first submission. The customer added a quarterly export to their internal compliance dashboard without further engineering work.
- 04
Software / SaaS — Seoul + remote
64 engineers, 30-month refresh cadence
Mid-market SaaS rebalances developer fleet around fiscal-year refresh
Challenge
Hardware refreshes were happening organically and creating a lumpy capex line that finance hated. Each engineer was negotiating their own peripherals through expense reports.
Solution
Migrated all 64 seats to the Developer Workstation Plan with a fiscal-aligned 30-month refresh, included peripherals in the per-seat figure, and published a refresh forecast eighteen months out.
Outcome
Hardware spend now appears as one predictable monthly line. The first scheduled refresh, in fiscal Q3, completed without expense escalation. Reporting cadence is weekly and the platform team handles it in around fifteen minutes.
- 05
Multi-site retail — KR + JP
130 mobile lines across two countries
Multi-site retailer rolls out compliance-grade mobile to 130 store managers
Challenge
Store managers were using personal phones for inventory and shift apps. The legal team flagged this in a quarterly review and asked for a corporate-managed alternative without a six-month rollout.
Solution
Secure Mobile Bundle staged through Seoul HQ for KR stores and via a partner in Tokyo for JP stores, with shared MDM tenancy and a rollout window of nine weeks per region.
Outcome
Personal-line usage on corporate workflows dropped to near zero inside the first month. The legal team folded the evidence pack into the next compliance review without further escalation.
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